Accessibility Statement

Feedback and Contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email: [email protected]

Call: 02392 891 370

We’ll consider your request and get back to you in 5 working days.

If you cannot find us, please call or email us for directions – contact details can be found here at our Contact us page.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [email protected]

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. Contact us at [email protected]

Technical information about this website’s accessibility

NMRN Operations is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

We will monitor the accessibility of this website on an ongoing basis and fix any accessibility issues reported to us.

This statement was prepared on 16 June 2022.